2026 Toronto ORBIE Awards

2026 Toronto ORBIE Awards · Enterprise Finalist

Alicia Samuel

SVP, Information Technology & Supply Chain

Holt Renfrew

Alicia Samuel

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Bio

Alicia Samuel an accomplished and driven senior IT executive with over 29 years of experience. Alicia, serves as a member of the CAMH Foundation Board of Directors and serves on the Pro Action Cops and Kids Peel Chapter council. In her spare time, Alicia participates and speaks at women in leadership events and guest speaks at the University of Toronto, Scarborough campus on Digital Technology. She champions for women in IT.

Success Story

Modernizing the way of work is critical for an IT Organizations success in supporting and creating value for our stakeholders. Specifically, in the foundational dependencies that hinder progress such as; infrastructure, networking, software applications and hardware portfolio management. As we work through our multi-year IT modernization journey, my team focused on using IT management and governance methodologies to increase maturity, optimize IT operational costs, increase efficiency and improve stakeholder experience that reflected a better trusted advisor relationship between IT and our stakeholders. This is measured annually in our IT satisfaction survey. The team has done amazing work on this journey.

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