2026 NewYorkCIO ORBIE Awards

2026 NewYorkCIO ORBIE Awards · Large Corporate Finalist

Cathy Lilli

CIO, SVP

Konica Minolta Business Solutions U.S.A., Inc.

Cathy Lilli

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Bio

As CIO of Konica Minolta, Cathy Lilli leads the company’s technology strategy and transformation, delivering simple, modern solutions that enhance productivity and create value for employees and customers. With nearly 30 years of IT experience, she brings deep expertise in solving complex systems and processes, leading strategic initiatives and collaborating across the organization. Lilli joined Konica Minolta in 2001 after beginning her career with IBM and working in the finance and banking industry.

Success Story

Three years ago, we set a guiding principle at KMBS — Simple, Modern, Effective — and began transforming IT from a fragmented set of systems into a foundation the business could grow on. We put all seven direct sales channels on Salesforce, shifting our culture from silo selling to cross-selling. Since adoption, sales calls and meetings are up more than 50%, win rate is up 9%, and revenue per rep has grown 50%. We migrated the business to a global Microsoft 365 tenant. And our data platform is now enabling new revenue streams for our dealer channel.

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