2026 GeorgiaCMO ORBIE Awards

2026 GeorgiaCMO ORBIE Awards · Large Corporate Finalist

Elaine Armstrong

VP of Marketing

Goodwill of North Georgia

Elaine Armstrong

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Bio

Elaine Armstrong is Vice President of Marketing at Goodwill of North Georgia, leading brand, advertising, and communications across 45 counties, 71 stores, 45 ADCs, and 14 career centers. Over two decades, she grew a one-person function into an eight-person department with a $4.6 million budget, launched the agency’s first loyalty program, and built an earned media strategy generating $30 million in media impact value. She serves on four Atlanta nonprofit boards.

Success Story

In June 2025, during our 100th anniversary, my team launched the Savvy Shoppers Club, the first guest loyalty program in Goodwill of North Georgia’s history. It has grown to more than 565,000 members. Savvy members spend more per transaction than non-members and return more often, driving revenue across all 71 stores. That matters because our stores fund our mission. Every larger basket funds free career training and job placement that connect North Georgians to work. For us, loyalty is not a marketing metric. It is mission funding: $122.3 million in member sales and $19.9 million in lift.

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