2026 Central Texas ORBIE Awards

2026 Central Texas ORBIE Awards · Large Enterprise Finalist

Shivani Agarwal

VP of IT Infrastructure, Operations & Digital Workplace

McLane Company

Shivani Agarwal

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Bio

Shivani Agarwal leads IT Infrastructure, Operations, Cloud, and Digital Workplace Experience at McLane Company, one of the largest supply chain services leaders in the United States. Shivani is leading McLane’s cloud strategy, building next-generation infrastructure, and delivering AI-enabled digital capabilities that create a superior experience for employees. She has led IT transformations at Fortune 500 companies such as Dell, PayPal, and Schwab. She serves on customer advisory boards for global enterprises including BMC Software and Optiv.

Success Story

Traditionally, IT Infrastructure and Operations is viewed as a cost center and a background activity. Shivani Agarwal redesigned the model as VP & Head of Infrastructure, Digital & Workforce at McLane Company, and led a measured operating model shift — branding IT Infra & Ops as an innovation engine, not a background activity. She built a service catalog and commoditized routine KTLO work and cost-optimized delivery. The approach has already delivered a 15% headcount redeployment to transformation work and a 13% reduction in OpEx, with the model projected to redirect 60% of the organization to transformation and cut OpEx by 50%.

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