2026 NewYorkCIO ORBIE Awards

2026 NewYorkCIO ORBIE Awards · Large Enterprise Finalist

Steve Rullo

Chief Digital & Technology Officer

Guardian Life Insurance

Steve Rullo

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Bio

Steve Rullo is Chief Digital and Technology Officer at Guardian, leading technology, digital, data, AI, and cybersecurity. Across his 30-year career, Steve led digital transformations to advance productivity, growth, and innovation across multiple businesses. Prior to Guardian, Steve held technology and operations leadership roles at GE, Cigna, and Anderson Consulting, including international assignments. He serves on the national board of Per Scholas and holds a B.S. in Biomedical Engineering from Rensselaer Polytechnic Institute.

Success Story

Under Steve’s leadership, Guardian’s Digital and Technology function evolved from a support organization into an enterprise strategic business partner. His team launched and scaled a product operating model that improved delivery by 30–40% and consolidated third-party providers, leading to annual efficiencies reinvested in modernization and AI. The shift to digital has accelerated and transformed how customers engage with Guardian across service, enrollment, and payments, driving a 39% increase in digital adoption. By scaling an enterprise AI platform, the team embedded AI into the highest-value end-to-end processes, streamlining claims, enabling frictionless underwriting, and enhancing service.

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