2026 Michigan ORBIE Awards

2026 Michigan ORBIE Awards · Large Corporate Finalist

Jeffrey Small

CIO

Great Lakes Water Authority

Jeffrey Small

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Bio

Jeffrey E. Small has served as CIO for the Great Lakes Water Authority since 2016, providing strategic IT leadership, innovation, and cybersecurity. With 30 years’ experience, including roles at Wayne County and global firms, he excels in leveraging technology to improve utility operations. He holds degrees from George Washington University and Baker College, serves on nonprofit tech boards, and was honored as MI-GMIS IT Professional of the Year and a Government Technology Innovation Award winner.

Success Story

During my ten years as CIO for Great Lakes Water Authority (GLWA), I have led a collaborative transformation of the IT Group, evolving it from a reactive, “firefighting” function into a proactive, trusted business partner. This shift was achieved through a strong focus on teamwork, strategic planning, and alignment with organizational goals. My leadership philosophy centers on inclusion, shared success, and building meaningful partnerships across the organization. The accomplishments of GLWA’s IT Group reflect a culture built on trust, transparency, and collaboration.

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