2026 Carolina ORBIE Awards

2026 Carolina ORBIE Awards · Nonprofit/Public Sector Finalist

Shelley Chandler

CIO

North Carolina Rate Bureau

Shelley Chandler

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Bio

Shelley Chandler is Chief Information Officer for the North Carolina Rate Bureau, North Carolina Reinsurance Facility, and North Carolina Insurance Guaranty Association. Since 2008, she has led initiatives that strengthen operations and support the insurance industry. She built a 27-member IT organization, advanced critical systems supporting North Carolina’s insurance market, and now leads a transformation focused on cloud, AI, modernization, and staff development to deliver long-term value.

Success Story

My team’s greatest accomplishment is building the confidence, capability, and trust to modernize our technology environment while changing how work gets done. We are embedding AI into our work, learning quickly, and reshaping how requirements are defined, solutions are designed, code is tested, and systems are supported. This progress reflects years of investment in mentoring, leadership development, and accountability. We set clear direction, then empower people to think critically, challenge assumptions, and grow beyond their original roles. The result is an IT organization that is curious, confident, and focused on delivering transformation together.

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