2026 Carolina ORBIE Awards

2026 Carolina ORBIE Awards · Enterprise Finalist

Richard Spencer

Chief Digital and Technology Officer

Belk Inc.

Richard Spencer

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Bio

I started my technology career with IBM as a Software architect. From there I joined a successful startup that eventually led to my role as VP of Product Development at Blue Yonder (JDA). After leaving JDA, I joined Belk as an executive in the IT department. Over the subsequent years I took over as the CIO and then the CTO. I have been in my current role of CDTO for the last 3 years.

Success Story

Executed a complete Digital Transformation of Belk. These efforts helped Belk grow their eCommerce sales to over 1B$ annually.The transformation of our Data Delivery and Data Modernisation moved Belk from managing our business heuristically to completely data driven. This was a complete overhaul of how we manage and use data to drive our operations. For example, we used to manage margin at the department level, which could lead to specific items being sold that were negative margin. Rebuilding our approach and technology stack allowed us to manage at the SKU level.

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