Richard Chang is the Chief Information Security Officer (CISO) for California Water Service Group. He leads the company’s cybersecurity, risk management, compliance, security operations, and physical security programs, helping protect critical infrastructure and support reliable water service. Richard is passionate about building security-conscious cultures, developing high-performing teams, and empowering employees to serve as the organization’s first line of defense against cyber and physical threats.
2026 BayAreaCISO ORBIE Awards · Large Corporate Finalist
Richard Chang
CISO
California Water Services
I have championed a culture of security awareness across the organization. By delivering continuous cybersecurity education, phishing simulations, and targeted awareness campaigns, I helped transform employees from potential targets into an active line of defense—the company’s "human firewall." This people-first approach has strengthened security resilience, reduced organizational risk, and empowered employees at all levels to identify and report threats before they impact operations, helping protect critical infrastructure and support the reliable delivery of water service.








