2026 BayAreaCIO ORBIE Awards

2026 BayAreaCIO ORBIE Awards · Large Enterprise Finalist

Neil Cowles

CITO

Kaiser Permanente

Neil Cowles

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Bio

Neil Cowles is Interim Executive Vice President, Enterprise IT and Business Services for Kaiser Permanente. He leads enterprise technology, shared services, and business operations that support more than 12 million members. Previously, he served as Senior Vice President and Chief Information and Technology Officer, leading technology modernization, operational transformation, and responsible AI adoption. Cowles joined Kaiser Permanente in 2012 and has held multiple leadership roles driving innovation, affordability, operational excellence, and enterprise scale.

Success Story

Under joint leadership with operations, medical groups, and many partners at Kaiser Permanente we completed one of the largest health IT transformations in the organization’s history, consolidating 12 electronic health record instances across California into two enterprise platforms. More than 20 million patient records were migrated through extensive planning, testing, and collaboration across thousands of employees. The Northern California cutover was completed in less than three hours, with zero canceled appointments or procedures and no disruption to patient care. One month later, Southern California completed its migration even faster, demonstrating the power of disciplined execution, continuous learning, and enterprise-wide teamwork.

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