2026 BayAreaCIO ORBIE Awards

2026 BayAreaCIO ORBIE Awards · Corporate Finalist

Kumud Kokal

CIO (fmr)

fmr.Kiteworks

Kumud Kokal

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Bio

As the CIO at Kiteworks, Kumud has led IT, AI, Cloud Operations, and Business Intelligence. He previously served as CIO at Farmers Business Network and held technology leadership roles at Stitch Fix and Airbnb, driving digital transformation across financial services, e-commerce, retail, and hospitality. Kumud is recognized for pioneering agentic AI adoption at enterprise scale and for building high-performing, business-aligned technology teams. He has also served as the Co-President of SIM Bay Area

Success Story

As the CIO @ Kiteworks, responsible for IT, AI, Cloud Operations, and Business Intelligence, I’ve led our company-wide agentic AI transformation — building the AI governance framework, then launching dozens of AI agents across Customer Support, Success, Marketing, HR, and IT, and rolling out Claude enterprise-wide with a cost-monitoring pipeline to scale responsibly. I also modernized our revenue tech stack by launching a new CRM/CPQ/ERP platform on Salesforce and DealHub, replacing a decade-old legacy system and enabling scalable, automated quote-to-cash processing. Alongside this, I consolidated both CRM and cloud accounts from multiple acquisitions into one secure environment.

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